Deduction-defense guides
Step-by-step, portal-by-portal. The exact terminology, deadlines, and documentation each distributor and retailer expects — written for the founder or part-time controller who has to do this without a broker.
Kroger PRGX Supplier Connect: How to Dispute a Deduction (Step-by-Step Guide)
How to dispute a Kroger deduction inside PRGX Supplier Connect — Partner Pass login, -CM invoice lookup, claim submission, and 180-day deadline explained for CPG suppliers.
KeHE UDR: The 48-Hour Deduction Response Playbook
What is a KeHE UDR, and how do you respond in time? Step-by-step guide to disputing Unloading Discrepancy Reports through K-Solve on KeHE CONNECT before the clock runs out.
Sprouts BILLBACK MANAGER Explained: Deductions, EDLC, and How to Dispute
The only step-by-step guide to Sprouts Farmers Market's BILLBACK MANAGER system — how it works, what the 6% EDLC scan actually costs you, and how to dispute charges before the 30-day window closes.
UNFI ePASS: How to File a Deduction Dispute (PASS# Step-by-Step)
A practical guide for emerging CPG brands on using UNFI's ePASS portal on SVHarbor to open a PASS#, what MCB detail files are and how to get them, dispute deadlines, required documentation, and the most common deduction codes you'll encounter.
The KeHE Deduction Deadline: Triaging Aging Deductions Before the Window Closes
KeHE now enforces a hard 6-month cutoff on deduction disputes—the option disappears in K-Solve after 180 days. Here's a step-by-step triage framework for brands sitting on a backlog of unreviewed remittances.